Your privacy is our top priority. This document explains exactly how mono77 collects, uses, stores, and protects your personal information at all times.
Mono77 takes full responsibility for ensuring that your personal data is handled transparently, securely, and in compliance with Malaysia's Personal Data Protection Act (PDPA).
Every decision we make regarding your personal data is guided by these six core principles, ensuring your trust is consistently upheld.
Your personal information will not be disclosed to any third party for marketing purposes without your explicit consent. We fully respect your right to privacy.
All data transmitted between your device and mono77's servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions.
You have the full right to access, correct, or request deletion of your personal data at any time. Contact our team and we will respond within 5 business days.
Mono77 only collects data that is strictly necessary to enable you to use our services. No data is collected excessively or without a clearly defined purpose.
All our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring you are protected by a valid local legal framework.
This Privacy Policy is reviewed and updated periodically to reflect changes in law, technology, and industry best practices. You will be notified of any significant changes.
Welcome to the mono77 Privacy Policy. This document is designed to clearly and transparently explain how our platform handles your personal information — from the moment you register through every time you use our services. We understand that your trust is our most valuable asset, and we are committed to proving that your trust is never taken for granted.
Mono77 operates as an online casino platform serving users in Malaysia. All our personal data processing activities are subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. By using mono77's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Policy covers all mono77 service channels including the official website, mobile app, and any other digital platforms associated with the mono77 brand. Should there be any conflict between this Privacy Policy and other terms, this Privacy Policy shall apply for matters relating to personal data.
Note: This Privacy Policy is written in English for the convenience of Malaysia members. The effective date of this latest version is January 2026. Please check this page regularly for the most up-to-date information.
Mono77 collects several categories of personal information depending on how you interact with our platform. We only collect data that is strictly necessary for the purposes defined:
Information You Provide Directly:
Information Collected Automatically:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification, fraud prevention |
| Contact | Email, phone | Communications, account security |
| Financial | Bank account, transactions | Payment processing, AML compliance |
| Technical | IP, device, cookies | Security, platform improvements |
| Activity | Game history, session logs | Responsible gaming, analytics |
The data we collect is used exclusively for the following purposes and will not be used beyond the stated scope without your consent:
Legal Basis for Processing: All our personal data processing is carried out on a valid legal basis — whether based on your consent, contractual necessity, legal obligation, or the legitimate interests of mono77 that do not override your fundamental rights.
Mono77 does not sell, rent, or trade your personal information to any party for commercial purposes. However, in certain situations, we may need to share your data with the following parties:
Our Guarantee: All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for specified purposes and must adhere to security standards equivalent to our own.
The security of your personal data is a responsibility we take very seriously. mono77 implements multiple layers of technical and organisational security to protect your information from unauthorised access, loss, destruction, or disclosure:
Incident Reports: In the event of a data breach affecting your personal information, mono77 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
Mono77 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and ensure security. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and experience of the mono77 platform. Please refer to your browser's guide for more information on managing cookies.
Mono77 retains your personal data for as long as your account is active or as long as required to provide our services. Following account closure, we retain certain records for the period required by law:
Once the designated retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be personally linked to you. If you request data deletion before the period expires, we will assess the request against applicable legal obligations.
As a data subject under Malaysia's PDPA, you have the following rights regarding your personal information held by us:
Requesting a copy of the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of data where there is no legal basis for retention.
Objecting to the processing of your data for direct marketing purposes.
Receiving your data in a machine-readable format.
Requesting restriction of processing under certain circumstances.
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will respond to your request within 14 business days. In complex cases, this period may be extended to up to 30 days with notice to you.
Mono77 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Child Protection: Should we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who discover that their child has registered on our platform are requested to contact us immediately.
Mono77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. When significant changes occur, we will:
Continued use of the mono77 platform after changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data.
Advisory: We recommend you review this Privacy Policy page regularly, at least once every three months, to ensure you are always informed of how we manage your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the mono77 privacy team:
We value every piece of feedback you provide. If you are not satisfied with our response, you also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the relevant regulatory body.